This article will help you Decrypt an Incoming Secure Email in O365.
Log into your Identillect account via https://identillect.com using the Chrome browser (or Mozilla)
- While logged into your account at https://outlook.office.com/owa/
- Click on the received Secure Email in your Inbox
- Click on “Delivery Trust” (above the email body and below the subject)
- Wait for the secure email to decrypt
- View the decrypted email
Note: you will need to decrypt the email again next time to navigate to it